Alphina Bwaley is a career banker with 30+ years of accumulated experience in all aspects of banking operations at Senior Management levels at both KCB Group and Transnational Bank. Alphina has previously served as the Group Head of Credit Support at KCB Group and as the Head of Credit at Transnational Bank, before switching to a career in Counselling Psychology. Alphina currently runs a private Counselling Psychology consultancy within Nairobi. She holds a Bachelor of Commerce in Business Administration from the University of Nairobi, an Executive MBA, awarded jointly by the Eastern and Southern African Management Institute and Maastricht Business School in the Netherlands. She also holds a Master of Arts Degree in Counselling Psychology from Daystar University and a Diploma in Counselling Psychology from Amani Counselling Centre and Training Institute. Alphina is a Certified Professional Mediator and a KCPA senior accredited Counsellor Supervisor. She was appointed as a member of the KTB Board of Directors w.e.f 10th March 2023.